Our Offices Are Open:
Monday thru Friday
7:00 am – 5:00 pm Pacific time
You Can Reach Us at:
27398 Via Industria
Temecula, CA 92590-3699
1805 E. University Dr. #140
Phoenix, AZ 85034
We can integrate with practically any system. Below is a sample list of common client platforms:
Mortgage Servicing Platforms
- Black Knight Financial Services/MSP [Mortgage Servicing Platform]
- Or your own internal proprietary servicing platform(s)
- Foreclosure Services, Inc. (FSI)
- Perfect Practice
Our SLAs Are Comprised of two components:
- Data cut-off time
- Fulfillment turnaround times (i.e. same day, next day, second day, or third day).
We offer flexible options to meet your most urgent deadlines and satisfy state and federal regulations.
You will receive notification via email of all USPS® holidays that affect your service level agreement with WALZ. All mailings scheduled for the day of a federal holiday will be mailed a day before or after, per SLA.
Below Are the Postal Holidays During 2015
|Friday, January 1st||New Year’s Day|
|Monday, January 18th||Birthday of Martin Luther King, Jr.|
|Monday, February 15th||Presidents Day|
|Monday, May 30th||Memorial Day|
|Monday, July 4th||Independence Day|
|Monday, September 5th||Labor Day|
|Monday, October 12th||Columbus Day|
|Friday, November 11th||Veterans Day|
|Thursday, November 24th||Thanksgiving Day|
|Monday, December 26th||Christmas Day (Observed Monday – December 26th)|
Please contact your company’s internal TrackRight/SAM Administrator for all login and password issues.
Given the non-public information contained in your TrackRight database, WALZ staff are not permitted to change your credentials. If you are unsure of whom your TrackRight/SAM Administrator is, please contact your WALZ Account Manager.
Coding Accuracy Support System
CASSing improves the accuracy and standardizes mailing addresses to include 5-digit ZIP®, ZIP + 4®, and relevant delivery point codes.
WALZ uses a third-party service called NCOALink to fulfill USPS Move Update requirements, or mail forwarding. NCOALink provides a comprehensive library of records and keeps address change data on file for up to 48 months.
WALZ does not support First-Class™ mailings to foreign addresses, and Certified Mail® is a service that is provided exclusively within the United States.
However, we do support all mailings to military APO/AFO addresses and US Territories (regular postage).
- American Samoa (AS)
- Guam (GU)
- Northern Mariana Islands (MP)
- Puerto Rico (PR)
- U.S. Virgin Islands (VI)